Please give your order 2-7 business days to be fulfilled and created. Orders are typically fulfilled under 2 business and then shipped out. You will then be provided with tracking information to keep a watch on your package. Shipping time depends on the option selected at the time of checkout. Any orders that may take longer to be fulfilled will be notified to the cusotmer via email.
Yes, as sad as it makes us, we are eager to process any refunds. If you are unsatisfied with the product that you receive, reach out to us and we'll process your refund and return.